If the dehumidifier is not collecting water, the first step is to determine if the unit is turning on. To do this, unplug the dehumidifier and plug it back in. Within a few seconds, you should hear a clicking noise. If you don’t hear a clicking noise, there may be something blocking the airflow. Check for objects that may be blocking the air inlet and remove them.
If you hear a clicking noise and the dehumidifier still isn’t collecting water, try cleaning out the collection bucket and hose. Make sure both are free of any obstructions and dried off completely before reinstalling them. If there is still no water being collected by the dehumidifier then you
should call a technician to inspect the unit.
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