Why Does My Dehumidifier Run But Not Collect Water

Why Does My Dehumidifier Run But Not Collect Water

If you’ve just bought a dehumidifier and it doesn’t seem to be collecting any water, it could be because of several reasons. You should check that everything is in working order before calling an HVAC expert. Here are some common problems and solutions:

1. Check your water bucket.
If the bucket is full, then your dehumidifier is collecting water and emptying it into the air. If it’s empty, then your dehumidifier isn’t collecting enough moisture in order to work properly!

2. Clean the filter of your dehumidifier.

The filter needs to be cleaned after every use, but you can also do this monthly or even weekly if you’re not using it often and don’t have any sort of buildup on your flooring or furniture surfaces that needs removing before starting up again (like dust). To clean it:

  • Unplug your unit from power source, then remove its top cover by sliding it off toward one side; keep in mind how much space there is between where you’ll be working with this part and any other parts in order not to get hurt by them accidentally falling into place as well!

3. Empty the bucket and check the bucket float.

If the bucket is empty, check the float. It should be completely submerged in water. If it isn’t and there is no way to fix this problem, you may need to replace your bucket float or purchase a new one from your local hardware store.

4. Check the air inlet grille and air filter to make sure they are clean.

If the air inlet grille and air filter are dirty, clean them with a vacuum cleaner or brush. Make sure to replace the filter if it is torn or damaged.

5. Check the hose connected to the bucket for any obstructions like a kink or blockage

If you see any kinks or blockages in the hose, remove them. If the dehumidifier still doesn’t work correctly, then there may be a problem with it.

6. Try a dehumidifier reset (reboot)

If your dehumidifier is not collecting water, try a reboot. A reset is the same as turning on and off your dehumidifier; however, it will be faster than unplugging it and waiting for it to shut down completely.

To perform a reset:

  • Unplug the unit from power and wait about five minutes before plugging back in again. If this does not work, call an HVAC professional for further assistance with diagnosing the problem

There are several reasons why your dehumidifier may have quit working, hopefully one of these solutions solves your problem, if not then it’s time to call an HVAC expert

If you’re still having trouble, it’s time to call an HVAC expert. You can try resetting your dehumidifier, but if that doesn’t work then we recommend calling one of our technicians right away. They’ll be able to diagnose the problem and fix it quickly, so don’t hesitate!

If you have any questions about our services or need help with your home’s air conditioning needs in general, please don’t hesitate to contact us at [phone number]


If none of the solutions above solve your problem, it’s time to call an HVAC expert.

Check out our best pick dehumidifier Honeywell 70 Pint Dehumidifier.