I’m sure you’ve heard the term “dehumidifier,” but what does it mean? In short, it’s a device that collects water in order to prevent mold and mildew growth. If you have a dehumidifier running but not collecting water, then there are several possible causes. This article will help you troubleshoot them so that your unit works properly again!
Is the tank full? If the water bucket is full, the dehumidifier will stop collecting water and the tank full indicator light (if your unit has one) will illuminate. Unplug the dehumidifier and remove the bucket. Empty it and replace it back into the unit. Plug in your unit and restart it.
If the water bucket is full, unplug your dehumidifier and remove it from its base. Then empty the water bucket into a container of some kind. Make sure to remove any debris or contaminants from your dehumidifier before you replace it back into its base.Now, plug in your unit and restart it. If no light comes on when you’re powering on this model, try reversing each step above again until there’s an illuminated indicator light for filling up with water (or lack thereof).
Is the bucket in place? Without a bucket, your dehumidifier cannot collect water, so you will want to make sure it is in place before troubleshooting any further.
Your dehumidifier may not be collecting water because it is not in place. A bucket is a necessary part of your dehumidifier’s operation, so you will want to make sure that the bucket is present before troubleshooting further.
The first step in determining if your bucket is in place or not is checking if it’s full and empty:
- Full – The bucket should contain enough water for your unit to operate properly. If there isn’t enough water in the container, you can add more by filling up with tap water or bottled drinking water (not distilled). This option may have an additional cost associated with it depending on where you live!
- Empty – If there’s no sign of any liquid inside your unit, then this means either one thing: either nothing happened when trying
Is the drain hose removed? Older units have a feature that allows them to drain water directly into a sink or out through a window without using a collection bucket. Newer units often simply require you to unplug and remove the collection bucket which does the same thing by default. If your dehumidifier has this feature, make sure to use it properly. Otherwise your unit may not collect water at all!
To remove the drain hose, you’ll need to take off its cap. The cap is usually located on top of your dehumidifier and is secured by a set screw that needs to be unscrewed before removing it. Be careful when removing this cap as you may drop it into your sink or tub!
Once the cap has been removed, use pliers or needle-nose pliers to pull out on any part of the hose that connects to your unit’s collection bucket (if applicable). If there are no clogs in either end of this tube, then all you need do now is connect either end directly back up into place using some standard garden hoses—following their directions carefully!
Are there any clogs? If you are using a collection bucket, check for any mold or mildew buildup on the surface of the collection tray or spout area. This could be preventing proper drainage. You may also want to check for kinks in any attached drain hoses as well as clogs around any drain faucet connections.
A clogged drain may cause water to back up and collect in your dehumidifier. If you are using a collection bucket, check for any mold or mildew buildup on the surface of the collection tray or spout area. This could be preventing proper drainage. You may also want to check for kinks in any attached drain hoses as well as clogs around any drain faucet connections.
If your dehumidifier is running but not collecting water, try these tips:
Conclusion
You should now be able to troubleshoot your dehumidifier and determine if it needs maintenance. If not, call us at 1-888-318-1322 or email us at support@tempstarusa.com for further assistance!
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